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Privacy policy

Privacy Policy

Last Updated: August 2026

At Lexora Marts, we respect your privacy and are committed to protecting the personal information you provide when you visit our website, create an account, place an order, or contact us.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have regarding your personal information.

1. Information We Collect

When you visit or use our website, we may collect certain information necessary to provide our products and services.

This may include:

  • Full name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment and transaction information
  • Order details and purchase history
  • Account information, if you create an account
  • Information you provide when contacting customer support
  • Device and browser information
  • IP address
  • Website usage and browsing information

We only collect information that is reasonably necessary to operate our store, process orders, provide customer support, and improve your shopping experience.

2. How We Use Your Information

We may use the information we collect to:

  • Process and fulfill your orders
  • Process payments
  • Arrange shipping and delivery
  • Send order confirmations and shipping updates
  • Provide customer support
  • Respond to questions and requests
  • Manage your account
  • Improve our website, products, and services
  • Prevent fraud, abuse, and unauthorized transactions
  • Maintain the security of our website
  • Comply with applicable legal requirements
  • Send promotional or marketing communications where permitted and where you have provided appropriate consent

3. Payment Information

Payments made through our website may be processed by third-party payment providers.

Lexora Marts does not need to store your complete credit or debit card information on our own systems when payment is processed through a third-party payment provider.

Payment providers may collect and process your information according to their own privacy policies and terms.

4. Shopify and Third-Party Services

Our online store is powered by Shopify, which provides the technology and infrastructure used to operate our online store.

We may also use third-party services for payment processing, shipping, analytics, marketing, fraud prevention, customer support, and other business functions.

These third-party providers may have access to certain information when necessary to provide their services.

We encourage you to review the privacy policies of third-party service providers to understand how they handle your information.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to provide a better shopping experience.

Cookies may be used to:

  • Keep items in your shopping cart
  • Remember your preferences
  • Maintain your account session
  • Understand how visitors use our website
  • Improve website performance
  • Provide relevant advertising and marketing
  • Analyze website traffic

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website.

6. Marketing Communications

If you choose to subscribe to our email newsletter or marketing communications, we may use your email address to send you information about:

  • New products
  • Special offers
  • Promotions
  • Store updates
  • Other relevant information about Lexora Marts

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link included in the email or by contacting us.

7. Sharing Your Information

We do not sell your personal information as a standalone product.

We may share information with trusted service providers when necessary to operate our business, including:

  • Payment processors
  • Shipping and delivery companies
  • Shopify and technology providers
  • Fraud prevention and security services
  • Analytics and marketing service providers
  • Customer support providers
  • Legal or regulatory authorities when required by law

We only share information when reasonably necessary for these purposes or when required or permitted by applicable law.

8. Shipping Information

When you place an order, we may provide your name, shipping address, phone number, and other necessary order information to our shipping and delivery partners so that your order can be delivered.

We currently ship within the United States only.

9. Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

10. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Complete transactions
  • Provide services
  • Maintain business and transaction records
  • Resolve disputes
  • Prevent fraud
  • Comply with legal, tax, accounting, or regulatory requirements

When information is no longer required, we may securely delete or anonymize it where appropriate.

11. Your Privacy Rights

Depending on where you live and applicable law, you may have certain rights regarding your personal information.

These may include the right to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of certain personal information
  • Request information about how your personal information is used
  • Opt out of certain marketing communications
  • Withdraw consent where processing is based on consent

To make a privacy-related request, please contact us using the information provided below.

12. Children's Privacy

Our website is not intended for children under the age required by applicable law to provide consent to the processing of personal information.

We do not knowingly collect personal information from children for purposes that are prohibited by applicable law.

If you believe that a child has provided personal information to us, please contact us so we can take appropriate action.

13. Links to Other Websites

Our website may contain links to third-party websites or services.

Lexora Marts is not responsible for the privacy practices, content, or security of third-party websites.

We recommend reviewing the privacy policy of any third-party website you visit.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, services, technology, or applicable legal requirements.

When we make changes, we will update the “Last Updated” date at the top of this page.

We encourage you to review this Privacy Policy periodically.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Lexora Marts
Email: lexoramarts@lexoramarts.com